{"id":1437,"date":"2023-02-22T14:18:47","date_gmt":"2023-02-22T14:18:47","guid":{"rendered":"https:\/\/demo1.riviera.365villas.com\/?page_id=1437"},"modified":"2024-05-14T22:30:50","modified_gmt":"2024-05-15T02:30:50","slug":"our-promise","status":"publish","type":"page","link":"https:\/\/rezerve.ca\/en\/our-promise\/","title":{"rendered":"Our PROMISE"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header Section” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_fullwidth_header title=”Our stay commitment” subhead=”Our team is focused and dedicated at creating the rental experience that transcends the ordinary.” text_orientation=”center” _builder_version=”4.24.2″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”55px” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0) 0%|rgba(0,0,0,0.65) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/rezerve.ca\/wp-content\/uploads\/sites\/35\/2024\/03\/DC215-59.jpg” custom_padding=”100px||100px||true|false” custom_padding_tablet=”75px||75px||true|false” custom_padding_phone=”50px||50px||true|false” custom_padding_last_edited=”on|phone” title_font_size_tablet=”50px” title_font_size_phone=”35px” title_font_size_last_edited=”on|tablet” subhead_font_size_tablet=”16px” subhead_font_size_phone=”16px” subhead_font_size_last_edited=”on|tablet” global_colors_info=”{}” header_font_size_tablet=”50px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” theme_builder_area=”post_content”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Title Section” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”75px||75px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”85%” width_last_edited=”on|phone” custom_padding=”10px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_orientation=”center” custom_margin=”||37px||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”6px||11px||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” scroll_horizontal_motion=”0|50|50|100|-2|0|0″ motion_trigger_start=”top” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

About R\u00cbZERVE<\/strong> stays
<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_orientation=”center” width=”75%” width_tablet=”75%” width_phone=”95%” width_last_edited=”on|phone” module_alignment=”center” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

When you book a vacation rental accommodation with R\u00ebzerve, you’re ensured a meticulously appointed property, a bookings process made easy, and great service to round out an exceptional stay. Should anything unexpected occur or your plans change, our customer care approach ensures we’ll promptly resolve any issues promptly.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Location 1″ _builder_version=”4.19.5″ _module_preset=”default” custom_padding=”50px||50px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.18.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”85%” width_last_edited=”on|phone” custom_css_main_element=”align-items:center” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” scroll_horizontal_motion=”0|50|50|100|-2|0|0″ motion_trigger_start=”top” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

dealing with a superhost<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Embarking on a fantastic vacation begins with finding the ideal accommodation tailored to your needs and relies on a great service to round out an exceptional stay. At R\u00ebzerve, we make sure you discover all the possibilities in a vacation home and provide an on-site concierge service to assist its guests during their stay to promptly resolve any unexpected issues that may <\/span>occur.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/rezerve.ca\/wp-content\/uploads\/sites\/35\/2024\/04\/Maman-et-enfants-Spa-Eastman-scaled.jpg” title_text=”Maman et enfants Spa Eastman” _builder_version=”4.24.2″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Location 2″ _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”50px||50px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|tablet” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”85%” width_last_edited=”on|phone” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” custom_css_main_element=”align-items:center; display: flex;||flex-wrap: wrap;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”order:2″ custom_css_main_element_phone=”order:2″ theme_builder_area=”post_content”][et_pb_image src=”https:\/\/rezerve.ca\/wp-content\/uploads\/sites\/35\/2022\/10\/service4.jpg” title_text=”service4″ _builder_version=”4.24.2″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding_tablet=”||40px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”order:1″ custom_css_main_element_phone=”order:1″ theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”1px||||false|false” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|2|0|0″ scroll_fade_enable=”on” motion_trigger_start=”top” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

feels like home<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our fully equipped vacation rental properties are designed to offer guests a comfortable and convenient home away from home during their stay providing a comfortable, convenient, and enjoyable stay, whether they’re traveling for business or pleasure. This includes comfortable beds and bedding, quality furnishings, modern amenities such as Wi-Fi, flat-screen TVs, and in-room coffee makers, and thoughtful touches like complimentary toiletries and bottled water. <\/span>With modern amenities, well-appointed furnishings, and thoughtful touches throughout, guests are sure to feel right at home from the moment they arrive.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Location 3″ _builder_version=”4.19.5″ _module_preset=”default” custom_padding=”50px||50px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.18.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”85%” width_last_edited=”on|phone” custom_css_main_element=”align-items:center” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|-2|0|0″ scroll_fade_enable=”on” motion_trigger_start=”top” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

high quality standards<\/strong><\/h2>\n

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Cleanliness and maintenance standards play a crucial role in our hospitality quality. Guests expect accommodations to be clean, well-maintained, and free from any issues or defects that could detract from their comfort or enjoyment. Our team also ensure efficient operations for contributing to a positive guest experience. This includes smooth check-in and check-out processes, clear communication regarding policies and procedures, and well-coordinated services such as housekeeping and maintenance. We aim at elevating the guest experience with our personalized touches and attention to details such as anticipating guest needs and preferences, and offering personalized recommendations or amenities.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/rezerve.ca\/wp-content\/uploads\/sites\/35\/2022\/10\/service1.jpg” title_text=”service1″ _builder_version=”4.24.2″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”on|on|on” admin_label=”Location 4″ _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”50px||50px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”40px||40px||true|false” disabled=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|tablet” _builder_version=”4.18.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”85%” width_last_edited=”on|phone” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” custom_css_main_element=”align-items:center; display: flex;||flex-wrap: wrap;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”order:2″ custom_css_main_element_phone=”order:2″ theme_builder_area=”post_content”][et_pb_image src=”http:\/\/demo1.riviera.365villas.com\/wp-content\/uploads\/sites\/35\/2023\/02\/gallery5.jpg” title_text=”gallery5″ _builder_version=”4.19.5″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding_tablet=”||40px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”order:1″ custom_css_main_element_phone=”order:1″ theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|2|0|0″ scroll_fade_enable=”on” motion_trigger_start=”top” header_2_font_size_tablet=”” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Fully Serviced<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas faucibus pulvinar nisl et blandit. Curabitur sed commodo odio. Nulla mauris nulla, ullamcorper nec elit ut, viverra sodales est. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas faucibus pulvinar nisl et blandit. Curabitur sed commodo odio. Nulla mauris nulla, ullamcorper nec elit ut, viverra sodales.<\/p>\n

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas faucibus pulvinar nisl et blandit. Curabitur sed commodo odio. Nulla mauris nulla, ullamcorper nec elit ut, viverra sodales est. Lorem ipsum dolor sit amet, consectetur adipiscing elit.<\/p>\n

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas faucibus pulvinar nisl et blandit. Curabitur sed commodo odio.<\/p>\n

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A few of our favourites<\/strong><\/h2>\n

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+1.514.868.6560<\/span><\/p>\n

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reservations@rezerve.ca<\/p>\n

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Pristine Location<\/h3>

The place was pristine and in super conditions. The view on the St-Laurent river was outstanding. The location is close to Baie St-Paul and we had a great time exploring the area. | Chalet Bellevue | Steve February 2024<\/p><\/div>

<\/div><\/div><\/div>

Such Comfortable Beds !!<\/h3>

Excellent beds and mattresses, new construction, nice trails to walk, extremely clean. Everything from cleaning supplies to kitchen amenities on site. Nice gas fireplace. Just bring your food, friends and furry ones and enjoy. | Petite Charlevoix 1 | Alexandre-Justin March 2024<\/p><\/div>

<\/div><\/div><\/div>

Amazing Rest and Relax<\/h3>

Wonderful place to reset your mind and get relaxed. Awesome spa and hot tub. Highly recommend for those who\u2019s looking for calm and peaceful place. | Chalet Alpaga | Roman March 2024<\/p><\/div>

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